Shipping costs and delivery information

Goods can only be shipped to the countries listed below. Transport will be carried out by DPD, UPS, DHL or a freight forwarder depending on the scope of your order. Please see the tables below for the particular shipping costs.

Forwarded goods are delivered to the kerb in front of the building.

If you would like delivery in a different country please send an e-mail to info@ava-innovation.com before ordering to inform us about the particular articles and quantities, as well as the delivery address (with the postal code) and the country involved. We will then inform you at short notice whether we can also deliver to the desired country – should delivery to the desired delivery address be possible – the shipping costs, as we must ask our shipping partner in advance about the shipping option and the costs.

If you order several articles in a single order for which different delivery dates apply we will send the goods in a joint consignment unless we have made other arrangements with you. The particular longest delivery period for any of the articles ordered will apply for the whole consignment.

For payment in advance by bank transfer, the particular delivery period starts on the day after the payment order to the transferring bank has been placed, and ends on expiration of the last day of the deadline. If the final day of the deadline falls on a Saturday, Sunday or a bank holiday officially recognised at the destination then the next workday will take its place.

Delivery note: Unloading is done by customer

I. Delivery within Germany

For shipping within mainland Germany, we charge according to the tables below depending on zip code and length. For shipping to German islands, please write us an email to info@ava-innovation.com before ordering and please tell us the item with the quantity and the delivery address and the corresponding postal code. We will then inform you in the short term whether we can also ship to the German island and – if delivery to the desired delivery address is possible – we will inform you of the shipping costs, as we have to ask our shipping partner in advance about the shipping option and the costs..Depending on the size of your order, shipping will be by DPD, UPS, DHL or by freight forwarding.

II. Delivery outside Germany:

For delivery outside Germany, please send us an e-mail in advance to determine the delivery costs.

Delivery conditions for B2B customers Switzerland:

In case of self-collection and customs clearance by the customer, a valid ABE must be available upon collection and an ABD must be sent as soon as the goods have been cleared in Switzerland.